Are you receiving “This post is restricted by age” notifications on TikTok when you shouldn’t? To rectify this, you will need to modify your date of birth on TikTok. TikTok does not make this simple, but we will show you how to do it.
Can You Change Your Birthdate on TikTok?
There is no setting within the TikTok app that allows you to directly change your age. Instead, you must contact the app’s customer service and request that they update your information.
However, there is more to it than that. The TikTok customer service team will request a valid ID card with your correct date of birth, such as a driver’s licence. They will then update your account accordingly.
Assuming you are 18 or older and have confirmed “Restricted Mode” is disabled in your Digital Wellbeing settings, you will no longer receive age-restricted error messages in your account. You can enable profile views if you so choose.
Update Your Birthday to Fix a TikTok Age Restricted Error
Follow these steps to avoid age-restricted errors and update your birthdate information on TikTok.
Launch the TikTok application on your mobile device and tap “Profile” in the bottom-right corner.
Launch the TikTok app on your phone and select “Profile” in the bottom-right corner.
On the profile page, at the top-right corner, tap the hamburger menu (three horizontal lines) and choose “Settings and Privacy.”
Scroll down the following page and tap “Report a Problem.”
In the “Topics” section, select “Account and Profile.”
On the following page, choose Editing Profile > Other.
Tap “Need More Help?”
On the screen that opens, tap the “Tell Us Your Feedback” text field and type your query. You’ll want to say something like “I’d like to update the birthdate in my TikTok account, and I’m happy to submit a valid identity card to prove my real birthdate.”
When you’ve typed your message, tap “Submit” to send the message.
TikTok will process your request and should get back to you in a few days. You’ll be asked to submit a valid ID card showing your date of birth. Once you provide this document, the platform should update the birthdate in your account. You’ll then be all set.
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What If TikTok Doesn’t Let Me Change My Birthday?
You have one final option if you do not receive a response from TikTok after sending multiple requests: delete your existing account and create a new one. Enter your correct date of birth this time to prevent age restriction errors.
You should only do this if you are certain that TikTok will not approve your request, as you will lose all account data, including videos, followers, following, and everything else associated with your account.